At Gadget City, your privacy is our priority. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our store, website, or use our services in Sitapaila, Kathmandu, Nepal.

1. Information We Collect

We may collect the following information:

  • Full name and contact details (phone number, email address)
  • Delivery address and location details
  • Order history and purchase details
  • Payment-related information (used only for transaction processing)
  • Customer support communication records

2. How We Use Your Information

Your information is used for:

  • Processing and delivering orders
  • Providing EMI service and verifying eligibility
  • Customer support and after-sales service
  • Sending order updates, offers, and promotions
  • Managing warranty claims and services

3. Data Protection & Security

We ensure strong security measures to protect your personal data from unauthorized access, misuse, or disclosure. All customer data is securely stored and accessed only by authorized personnel.

4. Sharing of Information

We do not sell or rent your personal data. However, we may share necessary information with:

  • Delivery partners (NCM, Pathao Parcel, and internal delivery team)
  • EMI or banking partners for installment processing
  • Legal authorities when required by law

5. Cookies & Tracking

If you use our website, cookies may be used to improve user experience, analyze traffic, and personalize content. You can disable cookies through your browser settings.

6. Your Rights

Customers have the right to:

  • Access their personal data
  • Request corrections or updates
  • Request deletion of personal data (subject to legal obligations)
  • Opt out of promotional messages

7. Third-Party Services

We may use third-party services for payments, delivery, and analytics. These services operate under their own privacy policies.

8. Changes to This Policy

Gadget City may update this Privacy Policy from time to time. Any changes will be posted on this page.

9. Contact Us

If you have any questions regarding this Privacy Policy, you can contact us:

Gadget City – Sitapaila, Kathmandu
📞 Phone: 9705222266
📧 Email: info@gadgetcity.com.np
📍 Location: Sitapaila, Kathmandu, Nepal